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Forum Discussion
wmgpYvH97
Feb 13, 2022Tutor
MR80 Won't connect to the Internet anymore (yes it is the router)
After wasting 4 hours of my day yesterday and now seeing that NG only provides support for 90d on their products. I thought I would write a post here. Long story short, I needed to move my cable mo...
plemans
Feb 13, 2022Guru - Experienced User
what modem/gateway from cox is it?
- wmgpYvH97Feb 13, 2022Tutor
It is a an ARRIS sb6183. Purchased outright by myself not from Cox.
- FURRYe38Feb 13, 2022Guru - Experienced User
Did you power OFF both ISP modem and MR80 for 1 minute then back ON with the modem first then the MR80...?
- wmgpYvH97Feb 13, 2022Tutor
Yes. At least a dozen times. Again, plug an old router in and no issue it works instantly. M80 =nothing.
Even plugged into the working router, it does not see Internet. It is like the Internet uplink port is defective or died or something?