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Forum Discussion
MR80 Won't connect to the Internet anymore (yes it is the router)
After wasting 4 hours of my day yesterday and now seeing that NG only provides support for 90d on their products. I thought I would write a post here. Long story short, I needed to move my cable mo...
I know this is going to sound a bit foolish, but have you verified if the coax outlet is actually hooked/connected to the CATV system? Ive had a similiar issue like yours when I had cable internet, decided to move my system and router to a central location and had same issue where it wouldnt connect, and took me a couple days to figure out that the new location, while it did have a coax outlet, it was a stand-alone line (the cable line wasant conntected to the whole home coax system)
I would like to thank the last 2 posters for their replies HOWEVER you clearly did not read my post.
The cable modem works fine.
The coax link is fine.
If I plug my computer into the modem via ethernet cord it works fine.
If I plug another router into the modem it works fine.
Only the M80 doesn't find internet. How can this possibly just "stop working" after unplugging it moving it and plugging it back in. This makes 0 sense and clearly indicates either a defective product or some very poor bug in the firmware that is causing trouble on seeing internet.
Or it could be that the ISP assigns ip addresses to 1 specific device. And sometimes it can take up to 30 minute to release them for re-assignment. Its usually only a couple minutes but can take a while. Which is why I outlined the prior procedure to try.
But feel free to ignore it.
You can check into support.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.
