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dtalamantes10's avatar
Feb 17, 2022
Solved

MS60 Amber Lights on All 3 Satellites, Blue Light on MR60. Satellites Have Internet.

We left for a short weekend getaway to find our internet was not working. We unplugged/plugged the modem and MR60 router and those fired up and worked just fine. I noticed two of the satellites had a...
  • S_Miller's avatar
    S_Miller
    Feb 17, 2022
    I was having pretty much the same issues! Same diagnosis from yesterday evening. Thanks to your Post I got to the solution (with some extras) . The only step missing for you is to upgrade your MR60 firmware to 1.1.6.122. The MS60s are already ok.

    So to sum up for the community:
    - Upgrade triggered late afternoon yesterday.
    - after this, Router kept blue led, 1 satellite was blinking white, 2 were steady amber.
    - overnight after a couple resets, nothing happened and the connectivity was terrible!
    - This morning after 2 straight hours (luckily within my stay at home holiday) I managed to confirm that: Router had not been well updated (and no upgrade was proposed by the system %#*#), the 2 amber led satellites were good with the 1.1.6.122 version loaded and running, and the white blinking m*** was not reachable (nothing, neither resets, nor direct 1 to 1 ethernet with laptop was effective).

    This was it, the full diagnosis. Two upgrades, one to go and one damaged device. Now to the action.

    - 2 Satellites were OK so no action.
    - Router, upgrade thanks to downloadable package
    - Damaged satellite (tricky one): access with direct 1 to 1 ethernet and TFTP file upload.

    Here the links to the instructions I used:

    * How do I upload firmware to my NETGEAR router using a TFTP client on Microsoft Windows? | Answer | NETGEAR Support
    https://kb.netgear.com/000059633/How-do-I-upload-firmware-to-my-NETGEAR-router-using-a-TFTP-client-on-Microsoft-Windows

    * How to enable TFTP client on Windows 11/10
    https://www.thewindowsclub.com/enable-tftp-windows-10

    * MR60 Firmware https://www.netgear.com/support/product/mr60.aspx#MR60%20(Mesh%20Router)%20Firmware%20Version%201.1.6.122

    * MS60 firmware https://www.netgear.com/support/product/ms60.aspx#download

    Good luck!