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MS60 Amber Lights on All 3 Satellites, Blue Light on MR60. Satellites Have Internet.
We left for a short weekend getaway to find our internet was not working. We unplugged/plugged the modem and MR60 router and those fired up and worked just fine. I noticed two of the satellites had a...
- I was having pretty much the same issues! Same diagnosis from yesterday evening. Thanks to your Post I got to the solution (with some extras) . The only step missing for you is to upgrade your MR60 firmware to 1.1.6.122. The MS60s are already ok.
So to sum up for the community:
- Upgrade triggered late afternoon yesterday.
- after this, Router kept blue led, 1 satellite was blinking white, 2 were steady amber.
- overnight after a couple resets, nothing happened and the connectivity was terrible!
- This morning after 2 straight hours (luckily within my stay at home holiday) I managed to confirm that: Router had not been well updated (and no upgrade was proposed by the system %#*#), the 2 amber led satellites were good with the 1.1.6.122 version loaded and running, and the white blinking m*** was not reachable (nothing, neither resets, nor direct 1 to 1 ethernet with laptop was effective).
This was it, the full diagnosis. Two upgrades, one to go and one damaged device. Now to the action.
- 2 Satellites were OK so no action.
- Router, upgrade thanks to downloadable package
- Damaged satellite (tricky one): access with direct 1 to 1 ethernet and TFTP file upload.
Here the links to the instructions I used:
* How do I upload firmware to my NETGEAR router using a TFTP client on Microsoft Windows? | Answer | NETGEAR Support
https://kb.netgear.com/000059633/How-do-I-upload-firmware-to-my-NETGEAR-router-using-a-TFTP-client-on-Microsoft-Windows
* How to enable TFTP client on Windows 11/10
https://www.thewindowsclub.com/enable-tftp-windows-10
* MR60 Firmware https://www.netgear.com/support/product/mr60.aspx#MR60%20(Mesh%20Router)%20Firmware%20Version%201.1.6.122
* MS60 firmware https://www.netgear.com/support/product/ms60.aspx#download
Good luck!
They satellites work if hardwired into the router?
Try this. turn off the satellites.
Factory reset one of them and hardwire it into the router and then re-sync it.
Once resync, give it a couple minutes to fully update/sync. Then disconnect if from the router.
You might need to resync it again once disconnected.
The satellites work fine. They just have amber lights and no longer are visable in the nighthawk app but visable via router login.net. The process you are recommending we already tried with tech support. To be clear, everything works it's just the lights that are wrong and the app is now useless.
What Firmware version is currently loaded?
- On the MR60: V1.0.6.110
MS60 Satellites: V1.1.6.122- I was having pretty much the same issues! Same diagnosis from yesterday evening. Thanks to your Post I got to the solution (with some extras) . The only step missing for you is to upgrade your MR60 firmware to 1.1.6.122. The MS60s are already ok.
So to sum up for the community:
- Upgrade triggered late afternoon yesterday.
- after this, Router kept blue led, 1 satellite was blinking white, 2 were steady amber.
- overnight after a couple resets, nothing happened and the connectivity was terrible!
- This morning after 2 straight hours (luckily within my stay at home holiday) I managed to confirm that: Router had not been well updated (and no upgrade was proposed by the system %#*#), the 2 amber led satellites were good with the 1.1.6.122 version loaded and running, and the white blinking m*** was not reachable (nothing, neither resets, nor direct 1 to 1 ethernet with laptop was effective).
This was it, the full diagnosis. Two upgrades, one to go and one damaged device. Now to the action.
- 2 Satellites were OK so no action.
- Router, upgrade thanks to downloadable package
- Damaged satellite (tricky one): access with direct 1 to 1 ethernet and TFTP file upload.
Here the links to the instructions I used:
* How do I upload firmware to my NETGEAR router using a TFTP client on Microsoft Windows? | Answer | NETGEAR Support
https://kb.netgear.com/000059633/How-do-I-upload-firmware-to-my-NETGEAR-router-using-a-TFTP-client-on-Microsoft-Windows
* How to enable TFTP client on Windows 11/10
https://www.thewindowsclub.com/enable-tftp-windows-10
* MR60 Firmware https://www.netgear.com/support/product/mr60.aspx#MR60%20(Mesh%20Router)%20Firmware%20Version%201.1.6.122
* MS60 firmware https://www.netgear.com/support/product/ms60.aspx#download
Good luck!
