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Forum Discussion
enifsieus
Jan 03, 2022Guide
MS60 Flashing White (MR60 + 3 Sat Mesh)
One of my satellites is suddenly non-functional. The LED goes briefly solid white on boot, and then starts flashing white ad infinitum. Holding reset for well over 30 seconds does not seem to do any...
schmiedingm
Feb 11, 2022Aspirant
The issue has been solved! If a moderator could mark this as solution that'd be nice, thank you ;)
It turns out that this issue is not too challenging to solve (minus the hours I spent tinkering...). At least on my satellite, the firmware was corrupted. I'll explain all the steps below, but I assume an auto update bricked the satellite while upgrading to 1.1.6.122 in late 2021/early 2022.
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This article from Flash 2 Hack really helped me in the end, and I recommend following their steps before mine as their article is more complete and might help more than mine (also, odds are that I am forgetting important drivers or something of the like). (Complete link here: https://www.flash2hack.com/?p=393). You should be able to skip right to step 5.
Additionally, some minor command line knowledge is necessary for this fix, however I was able to figure it out from basically nothing. I saved my downloads in a file nested under C:\ RouterFix - make sure you use the "cd C:\ folder" command before running the command (change directory to wherever your new firmware is).
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How I fixed my MS60 satellite - I am running Windows 10:
1. I unsrewed the bottom 4 screws under the satellite's feet
2. I plugged in a serial reader. In my case, I only had an arduino uno which I used to read and send serial commands however a USB to serial converter would work better.
2a. For the arduino, I connected the ground and reset pins together with a jumper. Then I connected jumpers to GND, TX, and RX on the arudino. The order for the pins on the satellite (from top to bottom) was TX, RX, GND, and VCC/unused. I used a multimeter to find which pin had no current (therefore identifying it as GND). Then I connected the arduino TX to satellite RX, arduino RX to satellite TX, and GND to GND. If you're using a usb to serial converter cable (like from amazon), the steps should be the same.
3. I downloaded PuTTY (from this link) for my Windows 10 machine
4. I downloaded the MS60's firmware from the Netgear website
5. I enabled the "TFTP Client" in control panel (Control Panel > Programs > Turn windows features on or off > check "TFTP Client"
6. I opened windows command prompt (CMD in search bar).
7. Please follow Flash 2 Hack's article from here, its photos and descriptions will make more sense than what I can write here. You should be able to skip right to step 5!
7a. IMPORTANT AMENDMENT: Do not stop the router's boot up attempts like the guide suggests! It will automatically enter TFTP search mode (no it hasn't crashed like I first thought) and then your command line prompt will do its work from there. It is possible to restart this search mode but it is just unnecessary work.
8. A few notes: nothing noticeable happened after I entered the command line prompt - this was normal. PuTTY started detailing the upload about 20 seconds after I pressed enter. Also, my satellite auto-reconnected to my wifi network. If yours does not, follow the according guides from there.
Hopefully this helps whoever was in the same dire circumstances I was, remember that if it is truly a software problem you can most likely fix it. Good luck everyone!
schmiedingm
FURRYe38
Feb 11, 2022Guru - Experienced User
Thanks for the details and glad it worked for you. Though this maybe a solution, it's not something that most home users may have the skill set for to attemp to fix the MS when this condition is seen on the MS unit. Users can, of course, try your method if they wish too. However, users will be recommended and directed to official NG support to make contact and ask for help and information in most cases, if this is seen and normal troubleshooting processes have been exhausted.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡