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MS60 has a white blinking light and webui says it is offline
My MS60 has a white blinking light and im getting no signal from it. The web interface says that satellite is offline. Both my satellites are hardwired to a switch. Ive tried restarting the followi...
LukeHoffmann89 wrote:
It is only a couple days old everything worked when I installed it as of thrusday it is now sunday and one wont do anything. Is there a fix or shouldI send it back?
When you installed it, did you update the firmware on the router and the satellite? Those things get a bit funky when they have different firmware versions.
It the satellite wired to the router or connected by wireless?
Ive tried restarting the following:
MS60
MR60
Modem
Network switch
Did you do all that in the right order?
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on satellite, computers and rest of network.
What is the modem? Make and model?
What is the network switch and where is it on the network?
I did not update the firmware when i installed everything.
The router is plugged into a no-name unmanaged switch (that does work), with a cable going directly to the working satellite, then another going to a tp link unmanaged switch(also works) which plugs into the non-working satellite.
When I went through the setup both satellites showed up in the webui and said backhaul status good.
Im not sure what order i took everyrhing down in but the when coming back up I started whith the modem and router, when those connected I did the switches then satellites, my basement satellite connected just fine. The 2nd satellite still had the white light.
The router is plugged into a no-name unmanaged switch (that does work), with a cable going directly to the working satellite, then another going to a tp link unmanaged switch(also works) which plugs into the non-working satellite.
When I went through the setup both satellites showed up in the webui and said backhaul status good.
Im not sure what order i took everyrhing down in but the when coming back up I started whith the modem and router, when those connected I did the switches then satellites, my basement satellite connected just fine. The 2nd satellite still had the white light.
LukeHoffmann89 wrote:
The modem model number is ET2251 not sure who makes it but is is the charter supplied oneLooks like a basic modem.
But I am a bit lost here.
The router is plugged into a no-name unmanaged switch (that does work), with a cable going directly to the working satellite, then another going to a tp link unmanaged switch(also works) which plugs into the non-working satellite.Is this modem > router > switch > satellite?
Are we talking about two satellites?
modem > router > switch > satellite > switch > satellite?
Something else?
I did not update the firmware when i installed everything.Might be a good idea. These thing rarely arrive with the latest firmware in place.
- I have 2 satellites, one works the other does not.
Working satellite structure:
Modem>router>switch>satelite
Bad satelite structure:
Modem>router>switch>switch>satellite
Everything worked as of saturday night, sunday morning one stopped working.The first move would be to swap the satellites around. This would tell you if the satellite is the problem or something with your network topology.
Have you tried a wireless link to the "failing" satellite.
Working satellite structure:
Modem>router>switch>satelite
Bad satelite structure:
Modem>router>switch>switch>satelliteIs that:
Modem > router > switch > satellite
|
V
switch > satellite