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Forum Discussion
LukeHoffmann89
Apr 07, 2024Aspirant
MS60 has a white blinking light and webui says it is offline
My MS60 has a white blinking light and im getting no signal from it. The web interface says that satellite is offline. Both my satellites are hardwired to a switch. Ive tried restarting the followi...
LukeHoffmann89
Apr 07, 2024Aspirant
I did not update the firmware when i installed everything.
The router is plugged into a no-name unmanaged switch (that does work), with a cable going directly to the working satellite, then another going to a tp link unmanaged switch(also works) which plugs into the non-working satellite.
When I went through the setup both satellites showed up in the webui and said backhaul status good.
Im not sure what order i took everyrhing down in but the when coming back up I started whith the modem and router, when those connected I did the switches then satellites, my basement satellite connected just fine. The 2nd satellite still had the white light.
The router is plugged into a no-name unmanaged switch (that does work), with a cable going directly to the working satellite, then another going to a tp link unmanaged switch(also works) which plugs into the non-working satellite.
When I went through the setup both satellites showed up in the webui and said backhaul status good.
Im not sure what order i took everyrhing down in but the when coming back up I started whith the modem and router, when those connected I did the switches then satellites, my basement satellite connected just fine. The 2nd satellite still had the white light.
michaelkenward
Apr 07, 2024Guru - Experienced User
LukeHoffmann89 wrote:
The modem model number is ET2251 not sure who makes it but is is the charter supplied one
Looks like a basic modem.
But I am a bit lost here.
The router is plugged into a no-name unmanaged switch (that does work), with a cable going directly to the working satellite, then another going to a tp link unmanaged switch(also works) which plugs into the non-working satellite.
Is this modem > router > switch > satellite?
Are we talking about two satellites?
modem > router > switch > satellite > switch > satellite?
Something else?
I did not update the firmware when i installed everything.
Might be a good idea. These thing rarely arrive with the latest firmware in place.
- LukeHoffmann89Apr 07, 2024AspirantI have 2 satellites, one works the other does not.
Working satellite structure:
Modem>router>switch>satelite
Bad satelite structure:
Modem>router>switch>switch>satellite
Everything worked as of saturday night, sunday morning one stopped working.- michaelkenwardApr 08, 2024Guru - Experienced User
The first move would be to swap the satellites around. This would tell you if the satellite is the problem or something with your network topology.
Have you tried a wireless link to the "failing" satellite.
Working satellite structure:
Modem>router>switch>satelite
Bad satelite structure:
Modem>router>switch>switch>satelliteIs that:
Modem > router > switch > satellite
|
V
switch > satellite
- FURRYe38Apr 08, 2024Guru - Experienced User
What brand and model # are these switches in the mix?
What CAT# LAN cable is being used in between the MR, switches and MS? CAT6 is recommended.
Take out one of the switches or all switches to compare MS behavior.
Swap MS around to see if the problem follows the one MS or remains at the one location.
LukeHoffmann89 wrote:
I have 2 satellites, one works the other does not.
Working satellite structure:
Modem>router>switch>satelite
Bad satelite structure:
Modem>router>switch>switch>satellite
Everything worked as of saturday night, sunday morning one stopped working.