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cjgrant's avatar
cjgrant
Aspirant
Dec 15, 2023

MS60 is stuck in a white-orange-blue blink pattern

We have a MR60 + 2 x MS60 setup.  It's been running okay for ~1 year, after trying to work through a wired backhaul problem and failing (we've had to leave one satellite without wired backhaul).

 

A few days ago I noticed one of our satellites in this blink loop:  Blinks white for ~20 seconds, then solid orange for 20 s, then blue.  I checked our other satellite, and it was donig the same thing.  I power cycled the first one, unplugged wired backhaul, and tried factory resetting, but got nowhere - same problem.  I factory reset the router, and re-set-up the system through the app again.  

 

After fiddling with the sateliites and bringing them both into the same room as the router, I got them back online, solid blue.  After ~10 minutes, I tried plugging a backhaul cable into one of them, and hilariously, *that* satellite stayed blue, and the other one went back into the original blinking cycle.

 

During the brief blue period, I verified that all units have the same firmware version.

 

I'm really in disbelief over how hard it is to make this system work properly, but I guess I have two options:  Ditch it and go back to a good old single router setup, or try and do CPR on this setup so it doesn't win.  I'll try and keep my negative sentiments minimized from here on, and only say once that I visualize myself hurling these units into a lake like skipping stones.

 

Questions:

- I've heard so many different variations on how to factory reset these units.  7-second hold, 20-second hold, 60-second hold, etc.  Does anyone know what the *actual* factory reset sequence is, and if there is more than one type of reset?  Ie, does the reset hold time actually matter?

- In the event that firmware is actually damaged, is it possible to TFTP fix one satellite?  The only instructions I've found refer to a router, which naturally sits at 192.168.x.1 - I don't know if this applies to satellites too, in a setup where a PC is hard-wired directly to a satellite (with no other network interfaces in the picture).

 

Thanks folks...

 

 

 

 

 

4 Replies

  • Clarifying the previous post - after connecting the backhaul to one satellite and knocking out the other one, disconnnecting the cable did nothing, nor did power cycling or factory resetting.  It's like the one temporary backhaul connection permanently disconnected the other sateliite.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      So what happens if you bring the MS to same room as the MR, don't ethernet connect the MS to anything. factory reset the MR and MS and leave the MR and MS along for say 2-3 minutes with out doing anything. Press the reset buttons on the MS first for 15 seconds then release. Then press the reset button on the MR for 15 seconds then release. 

       

      The MS should after a few minutes auto connect to the MR using the factory SSID and PW and turn BLUE. 

      • cjgrant's avatar
        cjgrant
        Aspirant

        I will try that, but, does any of this setup vary if one of the two MS60's was bought separately?  I bought an MR+MS set, then bought another satellite.  Do units purchased together get programmed with prior knowledge of each other, or are they totally independent, and able to find each other "out of the box" no matter what?

         

        Any ideas what the "blinking-white, then amber, then blue" loop indicates?  It looks like a reset loop, which is never a good sign.  So I can't tell if the advice thus far is basically guessing "the config is screwed, reset it all and start over".  Also, why would a functioning system suddenly fall over with no intervention?  Typically hardware like this keeps working if you *don't* touch it, but breaks when you try to upgrade it.