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Forum Discussion
ChicagOntarian
Oct 26, 2022Tutor
MS60 (MK62 Kit) / Satellites will not sync after automatic Firmware update to V1.1.7.132_2.0.64
Bought an MK62 mesh kit in June and couldn't be happier, good speeds, great coverage, easy to manage. Six days ago my satellites were both offline (orange indicator lights) and I have been unable to...
FURRYe38
Oct 28, 2022Guru - Experienced User
Any progress on this?
- MDMENNELOct 29, 2022Tutor
still no go for me on this. I have even went back as far as 3 updates ago, FR all devices with no luck only the hard line to pc's are good, sats are orange and wifi spotty,slow and disconnects .
- ChicagOntarianOct 30, 2022Tutor
I am having the same problem, nothing works as far as getting any satellites synce into the mesh. Using the browser interface to add a satellite after factory restting everything, it will say that the satellite was setup succesfully but it never shows on the network map.
All this time I feel that I should have dug deeper and disabled automatic firmware updates because my problem started about three days after the last firmware release date on October 17, 2022. Woke up in the morning and both satellites are lit orange and have not been able to get them synced again yet. I have used the last three firmware versions on both router and satellites as you have. Have had no real problems performimg all these updates and can connect to satellites and router with a wired connection. Right now the router is performing well, but only as a router, so the mesh network I paid for is kaput.
I have always liked Netgear but am starting wonder if I have misplaced my trust at this point. The mesh network was great until it broke... right after an Auto Firmware Update.
Help!
- ChicagOntarianOct 30, 2022Tutor
Thanx for asking Furry, but no. Please see my reply further down this thread. I have taken everything back to factory default settings and tried and re-tried but cannot get satellites to synce and form the mesh. Frustrated
- FURRYe38Oct 30, 2022Guru - Experienced User
Try downgrading the MR to prior version of FW and see if the MS reconnect:
If they do, manually update the MS first then the MR back to v.132:
- ChicagOntarianOct 30, 2022Tutor
Furry,
Thanx again.
This was your original suggestion which I did try, but nothing has gotten me to the point where either satellite will re-connect.
At a loss what to try next.