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Forum Discussion
Bill_Wood
Nov 28, 2022Aspirant
MS60 no longer connects to MR60
I have had a mesh with 1 MR60 and 2 MS60 satellites for over a year. One of the MS60sstopped syncing with the router this week. The other one is working fine. I have tried various combinations of ...
- Nov 29, 2022
Might see if a 30-30-30 reset works.
If not, I would contact NG support and ask to see what your options are:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/about/contact-us/
Bill_Wood
Nov 28, 2022Aspirant
I did try turning off the other MS and went through every permutation I could think of with the bad MS in the same room as the MR without success. None of the units have received upgrades.
FURRYe38
Nov 28, 2022Guru - Experienced User
Does the MS connect to the MR if you connect it via ethernet cable behind the MR?
- Bill_WoodNov 29, 2022Aspirant
The connection using an ethernet cable does not sync either.
- FURRYe38Nov 29, 2022Guru - Experienced User
Might see if a 30-30-30 reset works.
If not, I would contact NG support and ask to see what your options are:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/about/contact-us/- Bill_WoodDec 01, 2022Aspirant
Thanks. The 30-30-30 suggestion solved the problem. Appreciate the help.