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Forum Discussion

casma164's avatar
casma164
Initiate
May 01, 2022

MS60 satelite dead?

Satellite is plugged into an outlet.  No light.  Pressed the reset for 10+ seconds, no change.   Nighthawk app shows it on the network map, but with a red indicating light and under devices, shows it...
plemans's avatar
plemans
Guru - Experienced User
May 01, 2022

Try using a power supply from a different satellite or even the router to see if its a power supply issue

  • casma164's avatar
    casma164
    Initiate
    May 02, 2022

    Yeah, its the power supply.  Swapped it with the working one and updated the satellite firmware.

     

     Thanks for the help.

    • plemans's avatar
      plemans
      Guru - Experienced User
      May 02, 2022

      Did updating and swapping back have it working? 

      Not sure what netgear's warranty is on power supplies. 

      Are you still within warranty? You could check with them if its not.