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Forum Discussion
ms60
I'm at the end of my rope. I'm a grandma and not a techie. My mesh system has 3 original pieces and two more that I added on. All was working just fine for months until recently the two that I add...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Try powering OFF the MR and MS for 1 minute then back ON.
Bring the MS to same room as the MR router and try to sync them one at a time near the MR router.
Netgear has set up a community forum specifically for the NightHawk MESH products. Most of the people who watch that forum are more likely to have experience with Nighthawk MESH (WiFi6 MK Series) products. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Mesh-System/bd-p/en-home-nighthawk-mesh-system
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.