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Forum Discussion
rosye
Feb 18, 2022Follower
ms60
I'm at the end of my rope. I'm a grandma and not a techie. My mesh system has 3 original pieces and two more that I added on. All was working just fine for months until recently the two that I add...
FURRYe38
Mar 05, 2022Guru - Experienced User
Any progress on this?
rosye wrote:
I'm at the end of my rope. I'm a grandma and not a techie. My mesh system has 3 original pieces and two more that I added on. All was working just fine for months until recently the two that I added on stopped. The amber light was showing. I tried to re-sync the units but did not work. I checked for firmware updates but when I open the window on my computer the two satelites that are not working do not appear on the list, so I can't see if they need firmware update or not.
I rebooted the router and now one of the satellites does not appear on the list at all. I'm guessing that is because I did not have it plugged in at the time. I have tried to re-install satellite, but light ends up amber at the end of the process.
I don't know what else to do. Please help.