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Forum Discussion
THEbarbarian87
Jul 14, 2021Aspirant
MS80 not reconnecting to MR80
This is a Tr i-Band 3 device system. MR80 is the router. 2 MS80 satellites. This was all setup and working. Then about after 10days the satellites stopped connecting to the router. If i hard wir...
Christian_R
Jul 19, 2021NETGEAR Employee Retired
Hello,
Can you confirm that you're performing a full factory reset on your system? You will need to hold down on the reset button for 15+ seconds. After doing so, you may run through the setup assistant again using the Nighthawk app.
Christian
- THEbarbarian87Jul 20, 2021AspirantYes i did a factory reset and setup.
Was on firnware 1.1.4 doing the router update even when hard wired would not pull 1.1.5
I had to manually download and update both satellites and the router.
Had to hard wire this junk.- jspiers667xSep 09, 2021Aspirant
I woke up this morning to the same problem. It was up and running a bit longer than 10 days, but not by much. I haven't attempted a factory reset of the system yet.
Firmware: V1.1.6.6_3.1.93 (Updated a couple days ago)- jspiers667xSep 09, 2021Aspirant
I reset the one of Satellites first with the reset button. That didn't resolve the issue with this satellite. I rebooted the router via the Web console. After doing that, the other Satellite connected and I was able to get the first Satellite resynced via the app. A couple of weeks in to this upgrade from an Orbi system that died after a solid 4 years of service. If this is going to be a constant struggle, it'll probably be time to change back to Linksys.