NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DeborahStewart's avatar
Apr 07, 2025

My connectivity keeps dropping, unstable

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Not much to go on. What keeps dropping? Ethernet? WIreless? Cell Serivce? 

    What are you devices are you seeing this problem on?

    What NG product model do you have? 

     

    What have you done to troubleshoot this? 

    • DeborahStewart's avatar
      DeborahStewart
      Aspirant
      It drops my internet access comes back quickly but it is slow. Cell seems fine but of course having my cellular on probably masks it some to me. My router is connected by yellow internet connection to Cox’s fiber box. Often I know because my satellite light turns red but often the main routers light is not red. I reset the router.
    • DeborahStewart's avatar
      DeborahStewart
      Aspirant
      Nighthawk MR 70 mesh and house is only about 2400 and satellite is about 50 ft down hall from router.