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Forum Discussion
Qinti
Sep 01, 2020Tutor
My Dell laptop cannot see netgear wifi
Aloha, we put the mesh system few days ago, all the devices are connecting normally except my Dell Inspiron laptop (not new), finds ALL the other signals from all around except the netgear...i calle...
- Sep 01, 2020
What mesh system did you install?
Was it a AX system?
If so, lookup what actual wireless card is in it (the dell). Get the driver for it directly from that manufacturer's site. If its an intel card, go to the intel site and update it. Many wireless card drivers that people get from dell/windows are outdated and there was issues with cards recognizing wireless AX.
plemans
Sep 01, 2020Guru - Experienced User
What mesh system did you install?
Was it a AX system?
If so, lookup what actual wireless card is in it (the dell). Get the driver for it directly from that manufacturer's site. If its an intel card, go to the intel site and update it. Many wireless card drivers that people get from dell/windows are outdated and there was issues with cards recognizing wireless AX.
- QintiSep 01, 2020Tutor
sorry i had to go and find the box...so yes, it is an AX1800...
can you please tell me how do i find what kind of wireless card i have???
- QintiSep 01, 2020TutorYeeeey, thats it! Fixed and thank you very much plemansguru!
I thought i ve done that the first day but apparently i havent...
Thank you- plemansSep 02, 2020Guru - Experienced UserGlad to hear it worked! If you mark it solved it can help the next person