NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Qinti's avatar
Qinti
Tutor
Sep 01, 2020
Solved

My Dell laptop cannot see netgear wifi

Aloha, we put the mesh system few days ago, all the devices are connecting normally except my Dell Inspiron laptop (not new), finds ALL the other signals from all around except the netgear...i calle...
  • plemans's avatar
    Sep 01, 2020

    What mesh system did you install? 

    Was it a AX system? 

    If so, lookup what actual wireless card is in it (the dell). Get the driver for it directly from that manufacturer's site. If its an intel card, go to the intel site and update it. Many wireless card drivers that people get from dell/windows are outdated and there was issues with cards recognizing wireless AX.