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Forum Discussion
sujoydc
Aug 31, 2022Aspirant
My MR60 Drops connection very frequently
Hello Netgear, My #MR60 is dropping connection very frequently (almost 2-3 times/hour). My WebEx keeps disconnecting I have read other support queries, I have tried giving static IP to 2 of my satt...
FURRYe38
Aug 31, 2022Guru - Experienced User
There a model# on the ONT or modem here?
Does the front LED on the MR change to Amber when this happens or does it remain BLUE?
If this is happening with the MR only, there could be a problem between the MR and ISP modem/ONT.
Yes on the 40Mhz, uncheck the box and apply the change.
Try enabling MIMO as well.
You might update the MS to v124 then the MR lastly at some point:
Factory reset and setup from scratch...
sujoydc
Aug 31, 2022Aspirant
Thanks again for your help!
Answers are next to your questions, please see below.
There a model# on the ONT or modem here? = I shall find that out.
Does the front LED on the MR change to Amber when this happens or does it remain BLUE? = I don't know that. I have to find that out.
If this is happening with the MR only, there could be a problem between the MR and ISP modem/ONT. = How would I know which one it is? I mean MS or MR? I shall buy CAT6 and try that as well.
Yes on the 40Mhz, uncheck the box and apply the change.
Try enabling MIMO as well. = Done and restarted. Let me see if I face connectivity issues. But it erased all my static ips.
You might update the MS to v124 then the MR lastly at some point:
Factory reset and setup from scratch... = Ok will do it later and let you know
- FURRYe38Aug 31, 2022Guru - Experienced User
sujoydc wrote:
Thanks again for your help!
Answers are next to your questions, please see below.
There a model# on the ONT or modem here? = I shall find that out.
Does the front LED on the MR change to Amber when this happens or does it remain BLUE? = I don't know that. I have to find that out.
If this is happening with the MR only, there could be a problem between the MR and ISP modem/ONT. = How would I know which one it is? I mean MS or MR? I shall buy CAT6 and try that as well.
MR. Either the MR is dropping a connection or the ISP service is dropping services to the MR.
Yes on the 40Mhz, uncheck the box and apply the change.
Try enabling MIMO as well. = Done and restarted. Let me see if I face connectivity issues. But it erased all my static ips.
You might update the MS to v124 then the MR lastly at some point:
Factory reset and setup from scratch... = Ok will do it later and let you know
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