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Forum Discussion
nebsully
Sep 21, 2023Aspirant
Netgear MR60 won't connect to new wifi network
Switching from Starlink to T Mobile wifi with existing MR60 with two satelites. When I connect the ethernet cable to the T Mobile Router and open the Netgear app on my phone it says it can't find you...
nebsully
Sep 22, 2023Aspirant
Odd? Diagnosis is as described. T Mobile offers a router to use to connect wirelessly to their 5g network for internet access. So I connected the MR60 to the new TM Router and Netgear couldn't find TM despite being connected via ethernet. Attempted to start from scratch to set up a new connection and no luck. ANd for whatever reason even after clearing my Firefox browser cache I couldn't log into the netgear mesh admin page to see what that showed. I even installed Edge and still couldn't access the router log in page.
So now my plan is to reset the MR60 and go through the laborious process of syncing the satellites to the MR60 and go from there. And if that doesn't work I will be donating the mesh system to my trash can and find something that doesn't require a Masters Degree in Electronics and is simply plug and play.
So the Diagnosis, send for the Priest and maintain life support until he arrives. Have a great weekend ahead and stay well!
michaelkenward
Sep 23, 2023Guru - Experienced User
nebsully wrote:
Odd? Diagnosis is as described. T Mobile offers a router to use to connect wirelessly to their 5g network for internet access.
And that router is?
If it really is a router as well as a modem, then you need to work out how to get the MR60 to work alongside another router.
Putting two routers together is fraught with problems.
What is Double NAT? | Answer | NETGEAR Support
and
How to fix issues with Double NAT | Answer | NETGEAR Support
Did you read the messages from FURRYe38 ?
They also pint out the issues that you face when trying tom pile rouyter ion router.
Feel free to blame Netgear for everything, but in the final analysis it boils down to persuading the Netgear router to work with the anonymous box from T Mobile. Have you tried asking them for help in using a secondary router with their hardware?
Welcome to T-Mobile Internet | T-Mobile