Netgear mr70 goes offline

Question

Netgear mr70 goes offline every night and I have to manually reconnect every day and seems fine u till the next morning. I have had this system for 3 days and I am about to sent it back. Local cable company came out and modem is running fine and everthing else is good on their end. Is there a fix to this issue

michaelkenward · Answer

Davew954&nbsp;wrote:Netgear mr70 goes offline every night and I have to manually reconnect every day and seems fine u till the next morning. 
Always at the same time?
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Does it lose the Internet connection or just local stuff?
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What does the modem show when this happens? And what is that modem?
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What firmware do you have on the MR70?
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Do the router's logs give any clues? In a web browser and the graphical user interface (GUI):

Advanced
Administration
Logs

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Davew954 · Answer

I don’t know if it’s at the same time because I’m either at work or I’m sleeping.. The modem is fine if the brand new. Everything was working fine With my previous router. It’s definitely something with the brand new mesh system.. I have the newest firmware in the MR 70, How I just bought it and just set it up and it updated to the newest. I was recommended by my cable technician But I’ve had nothing but problems since I got it.

Davew954 · Answer

I have a red light on my MR 70 when this happens. None of my devices connect to the Internet, but they are connected to the MR 70. As soon as I do a manually reboot, everything is fine. It is quite annoying because I’m having to do this one to two times a day

plemans · Answer

What light is red?&nbsp;
What modem/gateway is the router connected to? (model)
What internet settings are you using on the router?

michaelkenward · Answer

Davew954&nbsp;wrote:The modem is fine if the brand new. 
Not sure that I get that sentence. What is "the brand new"? The&nbsp; modem? The router?
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As plemans asks, what is that modem? The make and model can be important.
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I have the newest firmware in the MR 70, How I just bought it and just set it up and it updated to the newest. 
Yes, but what version is that firmware? Too often people turn up here with claims of "the latest", only to be proved wrong because they are relying on the router to check for new versions. Believe it or not, those on board and in app checks can get it wrong.
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I was recommended by my cable technician But I’ve had nothing but problems since I got it.
Was this technician from the Internet service provider? They are famously bad, and often clueless, when handling third party hardware. No surprise given that there are so many different brands and models pout there for them to get wrong.
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Netgear mr70 goes offline

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