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Forum Discussion
Netgear not honoring their hardware warranty!!!!!
I have had an open case with L2 for almost 3 months about the frequest disconnects of the MR60 Mesh router. About two months ago, I used a WiFi monitor and saw there where only three access point. (T...
NetworkGuy1490 wrote:I have had an open case with L2 for almost 3 months about the frequest disconnects of the MR60 Mesh router.
Lengthy thread in the community does reflect this.
NetworkGuy1490 wrote:About two months ago, I used a WiFi monitor and saw there where only three access point. (The 5Ghz was missing from the satellite.)
Either they are able to remote diagnostic and fix (if a firmware/config issue), or this is a hardware issue on your Nightawk Mesh satallite.
This reads to me like 1st level support is totally overrun by the "complexity" of a simple consumer mesh system.
arunkmony your business, your responsibility.