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Forum Discussion
FURRYe38
Nov 12, 2021Guru - Experienced User
New - MK6x series: MR60 / MS60 FW v1.1.6.122 Released
New Features and Enhancements: 11/11/2021
Supports Smart Parental Controls (SPC)
Fixed AirPlay issue while iPhone/iPad and Apple TV are connected to the same node, either MR60 or MS60.
Fixed...
guitarman3001
Nov 21, 2021Star
This firmware seems to have broken my system. It was already not working properly before.
After updating I now have a few new problems.
1. From the Nighthawk app, both satellites show No Connected device found. I know this is not accurate because when I go to the web interface of each satellite and the router I see several devices attached to both satellites and the router. WTF?
2. The Nighthawk app shows almost every device attached directly to the router by WIRED connection. Again, WTF?
Can Netgear do anything right? I've had more problems than I can count with this system since day one of getting it back in April.
Netgear, if you're listening, this POS is less than a year old. What can you do to make it work? Like I mentioned, I've had issues since day one. Speed limited to 80mbps, devices not connecting to each other (Roku app losing connection with Roku devices, unable to RDP from laptop to desktop, etc.. and I know the devices are connected to the access points, the router/satellite just stops routing traffic between devices), I've opened support cases and nothing has been fixed.
Can you just replace this horrible system with something that might actually work like it's supposed to?
FURRYe38
Nov 23, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last update?
Please try a factory reset and setup from scratch with the MR and MS. Be sure you updated the MS first then MR lastly.
- guitarman3001Nov 26, 2021Star
FURRYe38 wrote:Has a factory reset and setup from scratch been performed since last update?
Please try a factory reset and setup from scratch with the MR and MS. Be sure you updated the MS first then MR lastly.Thanks but no. I shouldn't need to rebuild my entire home network every time Netgear puts out a firmware update. Netgear doesn't pay me to troubleshoot their crap products. I paid THEM for a product that is supposed to work. It hasn't worked right since the day I brought it home. The 90 day support expired in the middle of a problem they were working on, the problem was not resolved within 90 days so they basically just gave up and said tough $h!t, you're past your support period. And the problems have continued and have multiplied. It's always one problem or another with this system.
No wonder they don't want to support if for more than 90 days.
- FURRYe38Nov 26, 2021Guru - Experienced User
A factory reset is needed to check to ensure things are cleared out when problems happen. Been known to fix things a well. Also having a back up configuration file saved also saves time if resets are needed. Factory reset are a valid troubleshooting step. Been around fo a long time.
Up to you though.
Good luck.