New home router and nighthawk can't find the new router to connect

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

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JRINRR wrote:

I have a MR60 nighthawk mesh wifi 6 router.

My old router from Cox went bad so they gave me a new router.

When I go into the nighthawk app it says it can't find my router of course but when I click on find new router it does not find the new one.

Any assistance would be greatly appreciated.

Thank you.

 

Jeff

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