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Forum Discussion
jc_cornwell
May 25, 2020Initiate
Nighthawk Mesh 6 wifi dropping macbooks only, can't reconnect - windows not a problem
Hi just got the nighthawk mr60 wifi mesh with a router and two satellites. My windows machine never has a problem. My 2 mac laptops are often dropped, then when I do reconnect to the modem, it says...
Poynter-2
Jun 06, 2020Guide
Here's what tech support advised me to do to troubleshoot the bugs. Re-flash the firmware and downgrade to the previous version 1.0.3.86 for both the router and satellites. (Be sure to turn off automatic firmware updates.) Disable the AX setting in the wireless section. Change channel of the Wireless Network (2.4GHz b/g/n) to number 11. Change channel in Wireless Network (5GHz a/n/ac) to number 161.
I am testing this and finding fewer connectivity issues. I suspect that it will be advised to change things back in reverse order after monitoring and testing in between each step for a few hours.
araghava
Jun 06, 2020Star
I'm working with tech support as well. He took dumps of logs from my router and also turned off AX. He'll check back on Sunday to see if we've still have disconnects.
- neonscribeJun 13, 2020Aspirant
I am having similar problems. I am getting regular disconnects and reconnects from my 2018 Macbook Pro 15 and my wife's 2020 Macbook Pro 13. I added DHCP reservations for nearly all my devices, including these, to avoid problems from IP address changes. I recently updated firmware to V1.0.4.96_2.0.41
- neonscribeJun 15, 2020Aspirant
I notice that I am having the same problem with iPads and iPhones, and Amazon Echo devices.
- bantaiiJun 23, 2020AspirantSame here. Mac Book Pro 13 2020 and iPhone 10xr randomly disconnect and reconnect. Very frustrating. FW 1.0.4.96.
- araghavaJul 07, 2020Star
And now my Roku Tv is also randomly disconnecting. So it's not just my Macbooks any more. I'm returning the router.