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Forum Discussion
Nighthawk Mesh MK62 Dropping Internet Connection
I recently replaced my old router with this setup and the internet connection keeps dropping. Getting a wifi error "No Internet Connection." The wifi signal is strong but the internet connection rand...
what modem are you using?
What firmware is on your MK62 devices?
Usually when you get "no internet available" but your wireless is still connected, it is an issue between the router and the modem.
Thanks for the quick reply. I actually don't use a modem. I have fios internet and it's always been directly connected to the router. I had a Netgear AC1750 and recently swapped that out with the Nighthawk Mesh MK62 setup. Internet connection seems good but just randomly drops. Firmware V1.0.1.62
Does it matter if the device was connected to the router or the satellite? Just trying to help figure out if its a backhaul issue (router----satellite) or if its communication with the fios box.
Easy check on that it to shut off the satellite for a day or 2 and see if you still have the issue.
Have you reset it since you updated it? The newer AX orbi's have responded well after factory resets if they've had issues.
Thanks for your help Plemans. Shutting off the satellite didn't help but I did a factory reset and that seems to have helped somewhat. If I go outside (which is really only about 15 ft from the router) the internet connection will still drop, even with a very strong wifi signal. But seems to be working better indoors.