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Forum Discussion
Nighthawk Mesh MK62 Dropping Internet Connection
I recently replaced my old router with this setup and the internet connection keeps dropping. Getting a wifi error "No Internet Connection." The wifi signal is strong but the internet connection rand...
Does it matter if the device was connected to the router or the satellite? Just trying to help figure out if its a backhaul issue (router----satellite) or if its communication with the fios box.
Easy check on that it to shut off the satellite for a day or 2 and see if you still have the issue.
Have you reset it since you updated it? The newer AX orbi's have responded well after factory resets if they've had issues.
Thanks for your help Plemans. Shutting off the satellite didn't help but I did a factory reset and that seems to have helped somewhat. If I go outside (which is really only about 15 ft from the router) the internet connection will still drop, even with a very strong wifi signal. But seems to be working better indoors.
mrob wrote:Thanks for your help Plemans. Shutting off the satellite didn't help but I did a factory reset and that seems to have helped somewhat. If I go outside (which is really only about 15 ft from the router) the internet connection will still drop, even with a very strong wifi signal. But seems to be working better indoors.
What is your exterior wall materials? foil lined insulation in the walls, metal siding, adobe, plaster lathe, can all block signals well.
Mostly a wall of glass sliding doors with maybe 10% stucco exterior. Not sure of the insulation, but it's mostly just glass.
- I am having his issue as well. It is not a modem issue as I am able to get online via wired connection to the router and the base is reporting full speeds via the built in speed test or the wired device. It appears to be happening with just wifi. So far I have verified it’s happening for both base and satellite and it’s happening for both wireless and wired back haul.
