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Forum Discussion
mrob
Feb 11, 2020Guide
Nighthawk Mesh MK62 Dropping Internet Connection
I recently replaced my old router with this setup and the internet connection keeps dropping. Getting a wifi error "No Internet Connection." The wifi signal is strong but the internet connection rand...
mrob
Feb 14, 2020Guide
Thanks for your help Plemans. Shutting off the satellite didn't help but I did a factory reset and that seems to have helped somewhat. If I go outside (which is really only about 15 ft from the router) the internet connection will still drop, even with a very strong wifi signal. But seems to be working better indoors.
plemans
Feb 14, 2020Guru
mrob wrote:Thanks for your help Plemans. Shutting off the satellite didn't help but I did a factory reset and that seems to have helped somewhat. If I go outside (which is really only about 15 ft from the router) the internet connection will still drop, even with a very strong wifi signal. But seems to be working better indoors.
What is your exterior wall materials? foil lined insulation in the walls, metal siding, adobe, plaster lathe, can all block signals well.
- mrobFeb 14, 2020Guide
Mostly a wall of glass sliding doors with maybe 10% stucco exterior. Not sure of the insulation, but it's mostly just glass.
- Jamma00785Feb 24, 2020StarI am having his issue as well. It is not a modem issue as I am able to get online via wired connection to the router and the base is reporting full speeds via the built in speed test or the wired device. It appears to be happening with just wifi. So far I have verified it’s happening for both base and satellite and it’s happening for both wireless and wired back haul.
- CletusFeb 26, 2020Guide
I just purchased the MK62 and am having the same issues. Wired working fine, Wifi says connected no internet. Also would like to say all Android wifi devices working fine. Linux wifi working fine. Only Windows 10 laptop is failing on wifi periodically. Wired connection to the Windows 10 laptop working fine. Windows 10 up to date and Netgear mesh router up to date. My 10 year old Linksys worked just a week ago.