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Forum Discussion
Nighthawk Mesh MK62 Dropping Internet Connection
I recently replaced my old router with this setup and the internet connection keeps dropping. Getting a wifi error "No Internet Connection." The wifi signal is strong but the internet connection rand...
Hello mrob, Jamma00785, & Cletus,
May you try disabling AX and/or traffic meter to see if there are any improvements.
Thanks,
Christian
The traffic meter is off for me. And AX is now disabled. Christian_R
So I have more info here to post. What I have found is the Windows 10 laptop is getting an incorrect ip address. When the laptop gets this "connected no internet" msg, the ip address is not in my network. So per Netgear support I am to force this MAC Address to have a fixed IP Address. No status to report on how this is working just yet.
Cletus wrote:What I have found is the Windows 10 laptop is getting an incorrect ip address. When the laptop gets this "connected no internet" msg, the ip address is not in my network.
It's most likely not getting one - much more to does not receive an interface configuration from the DHCP server operating on the router. Windows 10 and many other decent OS fall-back to self-assigned Zeroconfig network addresses. from the 169.254.0.0/16 block. This indicates a connectivity issue between the computer and the router, or the computer with the satellite and the router.
Cletus wrote:So per Netgear support I am to force this MAC Address to have a fixed IP Address. No status to report on how this is working just yet.
This won't help, unless you want the router assign always the same IP address to the computer/device based on the MAC address. Needless to say, this requires a reliable connection beteen coputer and router.
To add to this... I disconeected the satellite which I initially thought resolved the issue but apparemntly not. I get a Wi-Fi "Self-Assigned IP" error several times a day and either need to reboot the modem or turn the Wi-Fi off and back on to correct it.
Well it been about a week now with no issues. The laptop is now getting a fixed ip address based on the mac address. The symtoms have dissappeared so I consider this workaround an acceptable solution.
- Hi, I have the same problem. Signal strenght is 100% and no signal loss. Meanwhile my sonos speaker is losing connection en stops playing for a few seconds. Our iphone 11 keeps om switching between the netgear wifi and 4g because of lost connection.
My wife and I are having the same issue with our Windows 10 computers. How do you reserve an IP address based off of MAC address?
Thanks
Hello teaston,
May you try disabling AX to see if there are any improvements.
Christian
Hi Christian_R
How do I disable AX? I followed previous instructions found online, but I do not see the Check Box when I login to routerlogin.net
Thanks,
Tim
