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Forum Discussion

mrob's avatar
mrob
Guide
Feb 11, 2020

Nighthawk Mesh MK62 Dropping Internet Connection

I recently replaced my old router with this setup and the internet connection keeps dropping. Getting a wifi error "No Internet Connection." The wifi signal is strong but the internet connection rand...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Apr 01, 2020

Hello Formozo, 

 

Welcome to the community! Have you gotten a chance to get in contact with our support team? Newly purchased devices are provided with 90 days of complimentary support. 

 

https://www.netgear.com/support/default.aspx

 

Christian 

Jamma00785's avatar
Jamma00785
Star
Apr 01, 2020

I would recommend going ahead and taking it back Formozo   I have had a case open since 2/24 and still haven't heard anything.  I have taken mine back and purchased a single Asus ROG router and it has had a stable connection and covers further than the NightHawk mesh with the satellite.