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Forum Discussion
Nighthawk Mesh MK62 Dropping Internet Connection
I recently replaced my old router with this setup and the internet connection keeps dropping. Getting a wifi error "No Internet Connection." The wifi signal is strong but the internet connection rand...
I have a similar issue, but mine is directly related to the MS60 (satellite). I will randomly lose connectivity on devices and my solution has been to reboot the satellite. This fixes my issues immediately, but I have just loaded V1.0.4.98_2.0.42 firmware and I’ll give this 1-2 days before I open yet another case and escalate to product manager(s).
Case #s:
42830121
42842988
43026858
Case #s:
42830121
42842988
43026858
Well, the latest firmware is a bust. I didn't make it though an entire day without issue(s). For now, I have turned off Enable Implicit BEAMFORMING and Enable AX to see if I can get through 1-xx days without incident. I will report back on this topic in a couple of days (unless it doesn't help either).
latest case # 43057449
- erlewis5x ... it’s gotten a little better but I still have some issues with the family. The XBOX One-X dropped off the network (satellite-connected, of course) the other night and wouldn’t reconnect until we power-cycled it (not the satellite).
I have escalated my open case to product management since this seems to be a never-ending battle right now. I am dropping daily updates into the case. I told the agent handling the case currently that my concern is that my free support ends in two weeks and I do not see value in paying for support that is not adding any benefit right now.Months after, still same issue as everyone else. I am tired of hearing my family members telling me that the internet dropped again. After hours on hold and spent discussing the issue with technical support, still no fix. I have tried many different things none of them make a difference. Even with the latest firmware that claims to fix the issue, also reverted back a few firmware versions.
Purchased at Costco so I can be more patient. If no fix in the next few weeks, I will tke it back for a refund. Just tired of dealing with constant dropping of the signal.