Nighthawk Mesh MK62 Dropping Internet Connection

So i bought this system three weeks ago, and I recently noticed two of my devices keep getting "No Internet Connection" message on the connected network. It mainly happens for only my iphone 10s max and an older windows 10 machine. After maybe 1-2 hours of non-use the error goes away and everything works as expected. After a little bit of troubleshooting and diagnosis I realized the problem is mainly with the satelite and the windows 10 PC having trouble identifying the connection to the internet. If I just unplug the satelite, both the devices connect to the main router hub. I read on previous pages that I might have to force the MAC address to a static IP for the particular windows PC. Other than that all my other devices stay connected without any drops, but I believe its mainly because they are in close proximity to the main router. The other family members phones when they are downstairs seem to connect to the satelite fine and couple of my work PCs stay connected even when bringing them downstairs.

That being said, it is still a little bit frustrating to see that it drops for the PC downstairs because thats a family device and we usually use that to stream/cast onto our TV's. I will try setting a static IP for that particular machine to see if that fixes the issue based on some feedback by other community members on this thread. Otherwise I will need to contact support for further guidance. A temporary break-fix scenario right now is disabling the satelite rather than resetting the main router which effects current connections to drop which I cannot do during the day as we work from home.

I hope the break-fix scenario is a better option to those who do not want to keep resetting the main hub. Definitely not a solution but it is something to mitigate the impact.