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Forum Discussion
mrob
Feb 11, 2020Guide
Nighthawk Mesh MK62 Dropping Internet Connection
I recently replaced my old router with this setup and the internet connection keeps dropping. Getting a wifi error "No Internet Connection." The wifi signal is strong but the internet connection rand...
Andrew2215
Jul 26, 2020Aspirant
Very frustrating that my devices (windows, iPhone and linux) keep dropping internet connection randomly, even though the WiFi connection is consistent. The Android works fine.
I just set this up yesterday so firmware was just updated and this is happening when the devices are all in the same room if the house, no more than 20 feet from the main router.
Any help would be helpful.
I just set this up yesterday so firmware was just updated and this is happening when the devices are all in the same room if the house, no more than 20 feet from the main router.
Any help would be helpful.
mjcalabrese
Jul 26, 2020Apprentice
Andrew2215 - this happens on the MR60 too? I was thinking of swapping the two devices but I need a second Ethernet cable (to connect to the cable modem). I cannot move the modem.
What I was seeing up to this weekend was the MS60 is changing 5.0 GHz channels from what I have set on the MR60. I changed the MR60 into the lower channels now (40) and its been “sort of” more stable.
I still want to blame this on my DIRECTV HS17 (Genie2)’s Wireless Video Bridge, but I doubt we all have this same issue too. I have AT&T swapping out my last C61W box next week to try to eliminate that as an interference issue.
What I was seeing up to this weekend was the MS60 is changing 5.0 GHz channels from what I have set on the MR60. I changed the MR60 into the lower channels now (40) and its been “sort of” more stable.
I still want to blame this on my DIRECTV HS17 (Genie2)’s Wireless Video Bridge, but I doubt we all have this same issue too. I have AT&T swapping out my last C61W box next week to try to eliminate that as an interference issue.
- Andrew2215Jul 26, 2020Aspirant@MJCalbrese. I have tried everything including sync changes and channel combinations. It refuses to behave with any except my Samsung
Unless anyone from Netgear product suport helps fix this, this is going back tonight and I am formally letting Costco and Amazon know that this is a faulty equipment and should be sold with a warning.- rukpatJul 27, 2020Aspirant
I am having the same issue. Bought the router from Netgear store last week.
Have disabled AX and Traffic Monitoring, now after reading this post?Will that work? Let you know if it works...
- mjcalabreseJul 27, 2020ApprenticeTraffic Monitoring? Not sure that is what you want to disable. I dropped AX and Implicit BEAMFORMING (signal boosting) so the two units would not interfere with each other.
I am experimenting now. I pulled a second Ethernet cable yesterday and swapped my MR60 and MS60. The MR60 is now on the main floor (cable modem/Internet is still in the bonus room) ... I am hoping that this now makes the Satellite just that (instead of handling the bulk of the wireless traffic in the house).