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Forum Discussion
Nighthawk Mesh MK62 Dropping Internet Connection
I recently replaced my old router with this setup and the internet connection keeps dropping. Getting a wifi error "No Internet Connection." The wifi signal is strong but the internet connection rand...
I'm having the same issue as well.
I just got off the phone with tech support , I was bounced betweeen 3 people and it was real painful. I wish I fond this thread before I bought this system. Best Buy really is pushing these and all the people said it's a great system blah blah blah and it works flawlessly at home.
Netgear tech support really needs to "up their" game. I also left like their support is outsourced to India which is based on the 3 people I have talked with, but maybe coincidence they all had an Indian accent? Anyways 1.5 hrs (mostly which was on hold).
I just hooked back up my spectrum router and pinged my gateway and its 1ms vs 5ms so its a big difference. My speeds have also shot backup to 350-400 vs 120-150. If your in the business to loose money then these guys are doing a great job. I feel real bad for all of you who can't return, but I would dispute this with your credit card company ASAP.
as above with issues...... Firmware v1.0.5.102, MK62 and seems to disconnect certain devices still. Just before I typed this, I could log into the mesh setup on my phone connected to the wifi (Samsung S20+) so AC Wifi. but my Laptop with Killer Wifi AC it rufused to connect, but 30 minutes prior it was fine. Less than 24 hrs since I had previously rebooted it. This system $449 in Australia is not fit for purpose.