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Forum Discussion
Nighthawk Mesh MK62 Dropping Internet Connection
I recently replaced my old router with this setup and the internet connection keeps dropping. Getting a wifi error "No Internet Connection." The wifi signal is strong but the internet connection rand...
sravs, what specific version of firmware are you on? Just because the MK63 system says you’re on the latest version doesn’t necessarily mean that there isn’t a newer version available.
You should be on this version: https://community.netgear.com/t5/Nighthawk-Mesh-System/Nighthawk-Mesh-MK62-Dropping-Internet-Connection/m-p/1960241#M796
If you are, then please open a new support case and have it escalated to Tier 2 support.
You should be on this version: https://community.netgear.com/t5/Nighthawk-Mesh-System/Nighthawk-Mesh-MK62-Dropping-Internet-Connection/m-p/1960241#M796
If you are, then please open a new support case and have it escalated to Tier 2 support.
Thanks for the reply. Yes I’m on v1.0.6.102 Have just checked once again as per attached screenshot. I’ll open a support case.
sravs, do you have any update on your issues? Was Netgear L2 support helpful?
I did find another similar thread in the Community on the same topic: https://community.netgear.com/t5/Nighthawk-Mesh-System/Nighthawk-MK62-Firmware-v1-0-5-102-Issue/td-p/1956618/jump-to/first-unread-message