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Forum Discussion
bvswan614
Sep 07, 2020Tutor
Nighthawk Mesh Problem
Nighthawk Mesh WiFi 6 system MK63, AX1800. Not sure whey this doesn't appear in the pulldown window. Installed this system about a month ago. It work flawlessly up until a few days ago. We had n...
Karren
Jan 25, 2021Aspirant
Just bought this system when setting up in app asked to update firmware... now wifi not detected cannot go any further. What can we do? Have got satellites connecting. Not IT expert! Do we restart the process or what? I renamed the same as present bt modem as suggested so wouldn't need to reconnect all devices . All was going well until update firmware have enabled local network. Tap try again & keep going round in loop getting nowhere fast
Help!!
- Christian_RJan 28, 2021NETGEAR Employee Retired
Hi Karren,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian