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Forum Discussion
bvswan614
Sep 07, 2020Tutor
Nighthawk Mesh Problem
Nighthawk Mesh WiFi 6 system MK63, AX1800. Not sure whey this doesn't appear in the pulldown window. Installed this system about a month ago. It work flawlessly up until a few days ago. We had n...
frank167
Dec 29, 2021Initiate
Hey but seriously no one has time or patience for all of this troubleshooting. I spent hours trying everything. I understand your questions but here’s what the facts are. I live in a suburban neighborhood with the same neighbors for years and same Wi-Fi’s around me. It worked fine exactly like I had it for months. I checked for the most updated firmware, restarted, rebooted, unplugged, reset, moved the satellites to less crowded places and same thing. The signal just kept dropping and satellites 1 & 2 would randomly turn Orange. I spent hours on this. I give up on this product completely. It was working before and no more. I am not new to wifi, I been online since 96 and used many different wifi products in many different locations and in different countries. I spent over 400 dollars on this set up about a year ago and I should not have to deal with all of this. I went to xfinity and got their rental until I figure out what else I should get. I telework and I don’t want to worry about if my internet feels like working when I am scheduled to speak to a large audience. I’m not a kid playing video games. This product is defective and I never make the same mistake twice. All these people complaining about this same issue here. Where there is smoke, there is fire. And this product ladies and gentlemen is on fire. I lost hundreds of dollars. Have a nice day.
FURRYe38
Dec 31, 2021Guru - Experienced User
Users are encouraged to contact NG support then if users don't accept forum help:
https://my.netgear.com/support/contact.aspx
Good Luck.