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Forum Discussion
Nighthawk Mesh Q&A with Product Manager, Arun K. - May 27 to June 2
Update: The Nighthawk Mesh Q&A has been extended through Tuesday, June 2! Here is your chance to ask your Nighthawk Mesh WiFi 6 System questions to Arun, so don't miss out!
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I bought into this system thinking that it will have better signal strength and range (and thus better stability) than my single C3700 cable modem router. I was very disappointed to continue to experience frequent intermitten disconnections with my mobile devices regardess of distance within my 2 story 2500 sq ft home. Using only the modem router WIFI, I never have a disconnection issue other than weaker signals on the 2nd floor. With the Mesh Wifi 6 router system (updated with the latest firmware), I have the satellite on the 2nd floor and the router wired to my modem with the modem's WIFI is turned off. When using the cable modem router only, I have solid signal in my kitchen on the first floor. Using the MR60, my Galaxy S9+ indicated a good link rate, but when it comes to connectivity on games/apps, they keep getting disconnections. The knighthawk app is sometimes working with the router and not working at other times. If anyone is looking to invest in a wifi 6 mesh system to future proof, you may want to consider twice. With the modem router, configuation update is within 10 seconds. With the wifi 6 mesh system, configuration update for even a small change (like a checkbox to enable some feature) takes more than a minute.
akong
akong wrote:I bought into this system thinking that it will have better signal strength and range (and thus better stability) than my single C3700 cable modem router. I was very disappointed to continue to experience frequent intermitten disconnections with my mobile devices regardess of distance within my 2 story 2500 sq ft home. Using only the modem router WIFI, I never have a disconnection issue other than weaker signals on the 2nd floor. With the Mesh Wifi 6 router system (updated with the latest firmware), I have the satellite on the 2nd floor and the router wired to my modem with the modem's WIFI is turned off. When using the cable modem router only, I have solid signal in my kitchen on the first floor. Using the MR60, my Galaxy S9+ indicated a good link rate, but when it comes to connectivity on games/apps, they keep getting disconnections. The knighthawk app is sometimes working with the router and not working at other times. If anyone is looking to invest in a wifi 6 mesh system to future proof, you may want to consider twice. With the modem router, configuation update is within 10 seconds. With the wifi 6 mesh system, configuration update for even a small change (like a checkbox to enable some feature) takes more than a minute.
akong , sorry to hear you are having problems with the Nighthawk Mesh system. Please reach out to Netgear support to create a case so we can help to understand your problems and try to fix them.