Forum Discussion

Follower

Feb 08, 2020

Nighthawk mesh slow speed

I have installed a new nighthawk WiFi 6 mesh router with 1 satellite. I am getting great speed on speed test from the fiber, but the WiFi speeds SUCK. when I look at the network map, everything seems ...

araghava

Star

May 15, 2020

I'm on firmware version V1.0.4.92_2.0.38 and the system is working much better.

SKR2710

Aspirant

Jun 18, 2020

I have the same problem after spending hours and hours with Netgear customer service they told me to return the device.

My Modem gets 500Mbps + speed and with hard wired to router its only 200Mbps, its 500Mps on Iphone when am in front of the router once go farther the speed on iPhone varies from 50-100mbps. I couldn't understand what is the use of the satellite then if wifi speed is downgraded significantly when you are away from the router and closure to the satellite. My firmware is up to date.

araghava wrote:
I'm on firmware version V1.0.4.92_2.0.38 and the system is working much better.

SKR2710
Aspirant
Jun 19, 2020
Has this issue been resolved for anyone? What was the resolution?
- Christian_R
  NETGEAR Employee Retired
  Jun 24, 2020
  Hello Nighthawk Community,
  
  I would suggest opening a ticket with our support team to have the issue investigated.
  
  https://www.netgear.com/support/default.aspx
  
  Christian
  - Jamma00785
    Star
    Jun 24, 2020
    christian
    
    Many of us have done that and the only answer we get is to disable the ax band. Which helps but defeats the point of an ax router