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Forum Discussion
Spydrjon
Feb 08, 2020Follower
Nighthawk mesh slow speed
I have installed a new nighthawk WiFi 6 mesh router with 1 satellite. I am getting great speed on speed test from the fiber, but the WiFi speeds SUCK. when I look at the network map, everything seems ...
Sablagh61
Apr 02, 2021Tutor
I have a Gig service and on line I am getting min of 850 Mbps. When I connect myself to the base when I am next to it it drops to 400 Mbps but as I walk away with speed test, it drops tremendously. With my old Netgear gig router I use to have 300 Mbps speed and 15 feet away I would get the same speed. With this one, there is no device that even come near 500Mbps with 6 feet away.
- guitarman3001Apr 19, 2021Star
Similar issue here. Yesterday morning I was getting speedtests of between 9mbps and 30mbps. All streaming services were freezing, buffering, etc... Internet was basically useless. Spectrum sent out a tech who spent an hour going over everything and didn't find anything. When he connected his test gear directly to the modem he was getting a solid and consistent 235mbps. He then connected the Netgear MR60 to the modem and connected his tester hardwired to the MR60. He could not get anything above 30mbps. Tried again with a different cable and same result.
Wifi speed tests at this time were between 20 and 80mbps.
I bought this system for a new house thinking it would be a huge improvement over my older Google puck mesh router (I only had the router and no satellites so I figured the Nighthawk with its router and two satellites would cover my new house better). I also liked that the Nighthawk had a web interface unlike the Google.
Bottom line, my direct wired speed through the router tops out at 30mbps. Wifi jumps up and down between 9 and 90mbps.
I'm still within my return period at Costco but I threw out the box and all the packing materials. I put in a support ticket with Netgear so hopefully they can solve this.
BTW, I previously put in a ticket with them for something else. The guy on the phone couldn't figure out how to fix that problem, said he'd research it and call me back. Almost 3 weeks later and still waiting for that call..... Let's just say I'm not impressed with Netgear's support so far.
As for the google mesh router, it had very limited management options but it just worked. Never had any issues with it. DL speeds were always solid via wireless and hardwired.
- sabbaniMay 03, 2021Aspirant
I have purchased AX1800 Wi Fi 6 Netgear Mesh router. The connection speed on the satellites is less than 10mpbs. I have 200 Mbps speed from my ISP. When i opened the ticket with Netgear Tech support, they asked me return it and get a replaceement from the store. I got a new one last night and still see the smae issue. This is very disappointing afte spending $250+ on a router.