NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk mesh slow speed
I have installed a new nighthawk WiFi 6 mesh router with 1 satellite. I am getting great speed on speed test from the fiber, but the WiFi speeds SUCK. when I look at the network map, everything seems ...
Christian_R , case #44518208
Galaxy S20 connects at 1.1 GBps to the MR60. Same device connects at 207 Mbps to the MS60.
Laptop connects at 866 Mbps to the MR60. Same device connects at 173.3 Mbps to the MS60.
I just received a replacement MS60 today ... exact same issue.
Performed a 30:30:30 reset on both MR60 and MS60, same issue.
Have tried disabling 20/40 Mhz coexistance, same issue.
Have tried disabling AX, same issue.
Issue started after the 1.0.6.110 firmware upgrade ... which seems to have been pulled. I downgraded to 1.0.6.102, but that didn't solve the issue, and ended up getting warranty replacements, but that also hasn't solved the issue.
This is driving me nuts ... any help would be much appreciated!
Christian_R I have opened a new case: 44651042, can you help escalate?
Hi markber,
I have notified our support team and have requested that they follow up with you as soon as possible.
Regards,Christian
Christian_R wrote:Hi markber,
I have notified our support team and have requested that they follow up with you as soon as possible.
Regards,Christian
Christian_R , thanks, a couple more frustrating weeks have passed, case has now been "escalated" to the 3rd person, and I have yet to receive any feedback about my issue.
In the meantime, in the past 24 hours, it looks like firmware 1.0.6.110 has finally been re-released. This has resolved some issues and not others.
Resolved
1. My devices (laptop and Galaxy S20) will now connect to the MS60 at speeds greater than 173.3 Mbps.
2. The 2.4 Ghz channel and 5 Ghz channel are now in sync on both the MR60 and MS60, even after a reboot.Issues
1. After my Galaxy S20 connects to the MS60 at 1.1 Gbps, this speed is not maintained, and after a couple of mins it drops down to ~600 Mbps, and will not connect any higher.
2. The http://<MS60IP>/WLG_wireless_dual_band_r10.htm on the MS60 is still out of sync with the start.htm page ... the 5 Ghz "Mode" is showing as "Up to 600 Mbps" on the WLG_wireless_dual_band_r10.htm whereas it's showing as "Up to 1200 Mbps" on the start.htm page.
3. The internet speed on the MR60 is showing at over 250 Mbps, yet devices on my network will not get more than 80 Mbps.Can't help be frustrated by the experience ... support typically takes ~3 days to respond, doesn't seem to be aware of documented bugs, let alone bugs which are being addressed in upcoming firmware release.
My firmware is still at 1.0.6.102, when I go to update it it says no updates are available and my DL speeds are still capping out at around 80mbps, this is running directly from the MR60's interface, not independently from my laptop or PC.
Very frustrating.
