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Nighthawk Mesh Wifi 6 Router MR60 Dropping Satellite Connections
I bought an MR60 system from Costco last June. It was worked fine up until the last couple of weeks. Recently its begun dropping connections to the Satellites. There is no way that I can find to...
Just purchased this about a week ago. For the first couple of days, was having the same issue as everyone else here, but since assigning the satellites static IPs, it has been rock solid. The other thing I did (as a result of having issues with my Sonos) was changed the wireless channels for both 5gHz and 2.4gHz, based on what the Wifi analytics (in the app) told me were the best channels to use. I doubt changing the channels did anything, but assigning the static IPs sure seemed to help (as suggested by another user). Just wanted to post this, to confirm what others had suggested.
Nighthawk Router Mesh system is total garbage. My old WiFi with booster occasionally dropped signal. I spend 10-15 minutes a day, everyday, trouble shooting to get everything talking again. I will be taking this garbage product back.
Hello Mike_B80,
Welcome to the community! Have you had a moment to get in contact with our support team regarding your issue(s)? Newly purchased devices are provided with 90 days of complimentary support.
https://www.netgear.com/support/contact.aspx
Christian
- Dont bother. They are junk. Could you return them to the store? I had the same issues. Netgeat couldn't get them to work. After I investigated further the are known for problems
- This is an interesting issue and the Netgear team should do all they can to support us. I bought the MR60 system about a year back. I have spent a few hours resetting everything with the support line (even check with my ISP). No chance. Every couple of weeks that connection drop and no more internet…
I removed one satellite… the one causing issues… and since then it is rock solid. And I mean rock solid.- My take on that satellite issue:
1) an ip is allocated for a device and shared across the network
2) one connection drops… it’s short.
3) the dropped satellite assigns a new IP
4) the phone/device gets confused and switches and gets connected
5) the satellite however pulls the connection back… but with the IP mismatch you have no internet… and eventually the device is kicked out.
What do you think?