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Forum Discussion
bjhoag
Apr 15, 2020Star
Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I have a Nighthawk Mesh MR60 with the Satelite. About once a day, it loses connection to all the 2.4 devices on my network. It remains connected to the 5.0 devices. I have to reboot the router and...
Christian_R
Apr 16, 2020NETGEAR Employee Retired
Hello bjhoag & teafortoday,
We recently released a new firmware for the Nighthawk Mesh System. Please update and let us know how it turns out.
https://kb.netgear.com/000061798/MR60-MS60-Firmware-Version-1-0-3-86
Christian
bjhoag
Apr 16, 2020Star
V1.0.3.86_2.0.34
is what is installed on the router. I had already updated this and the problem still exists. It happens every day or every other day. Ihave to reboot the router to get the 2.4 devices to reconnect.
- MchadinhaApr 17, 2020InitiateSame here. I downloaded latest firmware and all devices disconnect throughout the day. I’m getting very frustrated.
- Christian_RApr 17, 2020NETGEAR Employee Retired
Hello Community,
May you try enabling/disabling traffic meter to see if there are nay improvements.
Thanks,
Christian
- bjhoagApr 17, 2020Star
I have enabled traffic meter. I will let you know if I see another issue or not within the next day or two.
- bjhoagApr 18, 2020Star
It didn't fix the problem. Just happened again. Still dropping the 2.4 devices. Reboot the router and they come back.
- NicTLgMar 13, 2021TutorI've never used this feature. I heard this and QoS causes issues with some devices.