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Forum Discussion
bjhoag
Apr 15, 2020Star
Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I have a Nighthawk Mesh MR60 with the Satelite. About once a day, it loses connection to all the 2.4 devices on my network. It remains connected to the 5.0 devices. I have to reboot the router and...
AlHale09
May 08, 2020Tutor
Dropping clients throughout the day. Mostly 2.4 but also some 5GHz.
Most will reconnect automatically.
Please fix this or I will have to return product and try another.
Same with the latest Firmware
Opened a ticket.
SeanQ
May 13, 2020Star
I’m in the same boat. I’m ready to return it all to Costco this weekend. The satellites don’t stay up for very long, though the router always seems to stay online. After I reboot the router, the satellites will go blue for a short time before going amber. And, no, they’re not too far away. Both units are on the same floor in adjacent rooms. I did have them on different floors, but moved them because I thought there might be a connection issue due to distance. I don’t think there’s a hardware issue based on all the comments, so I’m not going to exchange them. I’ll just return them outright. I bought these because my AX8 died a couple weeks ago. It probably still has a warranty on it, but I wasn’t thrilled with the reliability of that either. I picked these up on a whim because I thought a mesh network would be the way to go, but maybe this product isn’t fully baked yet. If anyone know what I can do, please let me know.
- raderMay 13, 2020StarWell, that's depressing. I seldom buy tech without research, but Costco got me with this three pack. I don't seem to be dropping devices at the moment, but link rate is abysmal and buffing all the time in fire TV. Doesn't seem the mesh system does a very good job of finding optimal freq and satellite.
- SeanQMay 13, 2020StarI’ll admit, I didn’t do my research either. I went to Costco to buy paper towels (they were all out) and saw the display. Again, it was a total impulse buy. I thought to myself, “A three unit WiFi 6 mesh system for $249? Shouldn’t that be hundreds more? Sold!” Now I’m like, “It’s why you always have to do the research, dummy.” At least Costco has a phenomenal return policy.
- Reptile8May 15, 2020Initiate
I've been using this product for months and it's gotten a lot better. That being said, it's still bad. My satellite accepts connections sometimes but doesn't seem to send the traffic anywhere. Also, I have a windows laptop that once it goes to sleep, I can't get it to reconnect after sleep until I reboot the router. I've seen this on a mac laptop in the house too.
This product definitely is subpar and should be avoided.