NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bjhoag
Apr 15, 2020Star
Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I have a Nighthawk Mesh MR60 with the Satelite. About once a day, it loses connection to all the 2.4 devices on my network. It remains connected to the 5.0 devices. I have to reboot the router and...
DAFisher
Jun 14, 2020Guide
Using Nighthawk mesh MR60. After latest firmware update garage opener cant hook up to it. Anyone else having issues? Thank you
- AwakenedGiantJun 14, 2020StarWas the firmware update successful?
Did you reboot your modem and then your router?- DAFisherJun 15, 2020GuideThank you for responding. Yes it was successful. Everything else connects. I've also restarted modem and router. Uninstalled myq app, cleared wi fi settings, talked to support at netgear and Chamberlain. I don't know what else to try.
- AwakenedGiantJun 15, 2020StarI wonder if its possible that even though you r&r'd the myq app that the settings are saved someplace on your device? I would think that what you have done so far would have solved your problem having read this:
https://support.chamberlaingroup.com/s/article/How-to-clear-the-Wi-Fi-settings-on-MyQ-Wi-Fi-product
Did the door have a static IP address that might have been deleted by the firmware update? I read someplace where devices are not 5g but they connect to 5g and don't function, but I don't know where I saw that, Ill retrace my steps and post a link if I find it.
Did the type of security encryption change?, and if it did does the device support it?
This type of problem bugs me
- DAFisherJun 15, 2020GuideMy garage door opener is working!! Wonderful lady at Chamberlain was able to help me. So I'm glad it wasn't the router. Hopefully.
Thank you for all your help and support.- AwakenedGiantJun 15, 2020StarGood for you! Glad to hear it, so what was the issue?
- NetworkGuy1490Jun 15, 2020Apprentice
DAFisher wrote:Using Nighthawk mesh MR60. After latest firmware update garage opener cant hook up to it. Anyone else having issues? Thank you
I updated to the latest firmware, the openers connect and the MyQ app works fine.