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Forum Discussion
bjhoag
Apr 15, 2020Star
Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I have a Nighthawk Mesh MR60 with the Satelite. About once a day, it loses connection to all the 2.4 devices on my network. It remains connected to the 5.0 devices. I have to reboot the router and...
DAFisher
Jun 14, 2020Guide
Using Nighthawk mesh MR60. After latest firmware update garage opener cant hook up to it. Anyone else having issues? Thank you
AwakenedGiant
Jun 14, 2020Star
Was the firmware update successful?
Did you reboot your modem and then your router?
Did you reboot your modem and then your router?
- DAFisherJun 15, 2020GuideThank you for responding. Yes it was successful. Everything else connects. I've also restarted modem and router. Uninstalled myq app, cleared wi fi settings, talked to support at netgear and Chamberlain. I don't know what else to try.
- AwakenedGiantJun 15, 2020StarI wonder if its possible that even though you r&r'd the myq app that the settings are saved someplace on your device? I would think that what you have done so far would have solved your problem having read this:
https://support.chamberlaingroup.com/s/article/How-to-clear-the-Wi-Fi-settings-on-MyQ-Wi-Fi-product
Did the door have a static IP address that might have been deleted by the firmware update? I read someplace where devices are not 5g but they connect to 5g and don't function, but I don't know where I saw that, Ill retrace my steps and post a link if I find it.
Did the type of security encryption change?, and if it did does the device support it?
This type of problem bugs me- DAFisherJun 15, 2020GuideLol. Bugs you and I both! Netgear walked me thru settings checking everything.
I told the Chamberlain people that I even manually added its Mac address under the access control! They said contact my isp provider!! I loved this opener and have always liked netgear. Now....
Thanks again for your help. Heading out to garage again.
- AwakenedGiantJun 15, 2020StarBy the way, have you unplugged the door controller to get it to reset itself?
- AC04Jun 16, 2020Star
DAFisher wrote:
Thank you for responding. Yes it was successful. Everything else connects. I've also restarted modem and router. Uninstalled myq app, cleared wi fi settings, talked to support at netgear and Chamberlain. I don't know what else to try.I use the Ethernet port for my Chamberlain garage door opener. So far So Good.
- DAFisherJun 15, 2020GuideMy garage door opener is working!! Wonderful lady at Chamberlain was able to help me. So I'm glad it wasn't the router. Hopefully.
Thank you for all your help and support.- AwakenedGiantJun 15, 2020StarGood for you! Glad to hear it, so what was the issue?
- DAFisherJun 17, 2020GuideShe said it was in the wrong learning mode! Wrong model number for me in their system. I wouldn't of thought that could mess it up but I guess so. She was really great. Very patient. Received another mesh satellite today. So using 2. I have my husband's older desktop plugged into it. Computers wireless wouldn't pick up the router. No problems with anything. Though I do wish when you rename a device it would stick instead of getting erased if you reboot system. I like knowing what is hooked up and on what band! They all are like that though I think. Thanks again!