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Forum Discussion
bjhoag
Apr 15, 2020Star
Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I have a Nighthawk Mesh MR60 with the Satelite. About once a day, it loses connection to all the 2.4 devices on my network. It remains connected to the 5.0 devices. I have to reboot the router and...
bigmark173
Aug 06, 2020Tutor
I'm not sure what bugs me more:
1) The fact that this is a KNOWN issue and they won't release a firmware update to fix it.
2) They want to charge me a Tech Fee ($50) to trouble shoot.
3) I can't return it since I am outside their timeframe. I JUST bought this POS a few months ago!
SHAMEFUL customer service!