Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices

Well,

In my case, the tech support told me about this new firmware.

So i was really hoping that this firmware fix once for all the disconnection issues... But no.. from all of my devices at home (i have less than 10 wireless devices) 1 was having not connetion at all, it is an LG G6 mobile phone (strange because i have 2 and the other works ok). So i though, ok maybe its time to upgrade that cellphone, so i got a new one.. and guess what? Yes.. you are right, it also has connectivity issues.

So the issue is still there, i have randomly this message on the logs: "[WLAN access rejected: incorrect security] from MAC", but a router reboot  wil solve this issue.. for.. 30 minutes until appears again.

I tried to disable even the AX and beamforming features, nothing helps.

I went back to my old WNDR3700 V1 with OPEN-WRT, no issues at all... 

Netgear, the biggest disappoitment in 2020 :smileysad:

Hello Community, 

If you continue to have issues while on firmware v1.0.6.102, please send me a private message with your email, phone, and serial number. 

Thanks,

Christian 

Thank you for commenting in this thread. I will check out the new firmware this weekend and report back. 

Since we started a new page....Here is Netgear's post (post #150, page 6):

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Christian_R wrote:

Hello Community, 

 

If you continue to have issues while on firmware v1.0.6.102, please send me a private message with your email, phone, and serial number. 

Thanks,

Christian 

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Christian_R wrote:

Hello Community, 

 

If you continue to have issues while on firmware v1.0.6.102, please send me a private message with your email, phone, and serial number. 

Thanks,

Christian 

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Thanks for taking care of this Christian_R 

Christian_R I bought the MK62 package just 2 weeks ago and have had nothing but trouble. Day 1 everything worked fine.  2 days later ran the update to Firmware Version V1.0.6.102_2.0.45 and now everything disconnects several times a day including WIRED devices such as the Roku. Streaming has just been nothing short of a nightmare. I'm about to take a hammer to this thing. I am regretting now researching this forum prior to buying. Reading this thread, I just don't understand why has this issue has not yet been resolved?  Can Netgear at least offer a firmware step-back? Or is there a fix I am not aware of?

I really want it to just work. It was beautiful for the first 2 days.

I just sold mine on eBay. You can't rely on Netgear Support to do anything. I bought the TO-link Deco and it has run beautifully without any hiccups for several weeks, I will never buy Netgear again!

Well...
Almost 6 months without solution....
I cannot believe this...
The onlyway that i found some "stability" with this device is use only as Access Point, levaing all the router operations to the provider´s home router (which has really lot BASIC more features than this nightpidgeon)...
Wireless channels are set fixed and security have to be AES+TKIP... with this configuration the connectivity is much more stable.
However... after a reboot... i cannot manage the device.. is giving me wireless network.. but if i want to manage it again.. i have to reset it from the reset button and setup it again... REALLY?

What a shame to leave you customers without any solution for a product that you are still selling....

After numerous disconnects and instability, and terrible support, I sold mine on ebay (took a loss), bough TP-Link Deco and it is faster, more reliable, sweet! I am never buying Netgear again!

Agree with all of the above.
I finally sold off my MK62 system using wired backhaul which had constant stability issues.  Worst WIFI system i've ever had.  After some friendly (but not useful) support tickets, I decided to sell it off (sorry to the new buyer) and bought 2x Asus AX-82U routers in AiMesh.  First time using Asus, the AiMesh setup is super easy (again wired backhaul). It's been 2 months (since xmas) with zero stability issues.

Honestly this Netgear system is a waste of time. I hope their higher end systems are better, but I thought it would be a simple AP system with wired mesh (have no false hope that wireless back haul on a triband would be high performance enough).  

ALL, I have ben working with NetGear Support for the past 6 months with inproving success.  I have been through severa Beta software trials and provided feedback at each level. I was in the middle of trying to recreate the issue and a Beta version but was not having success. The latest production release came out, I upgraded and again with this version I cannot create the issue.  My throughput is still very high. The only devices that are still misbehaving are a pair of older Samsung SmartCam's that I still use for internal monitoring of my pets.  These are old and I will replace in the next year.  No vulnerability updates from the vendor on the cameras.  Other monitoring cameras would well.  I believe this continuously try to reconnect to reach back to Samsung via UPNP, which I have blocks.  I utilze the VPN features on the router to connect back into my network to monitor Blue Iris when I am out.  Much safer solution than broadcasting UPNP Video on the internet.  I worked extensively with NetGear Support during this period and would like to give a shout out to Eahl in the suport team.  He was very helpful, thorough, and followed up better than most companies I deal with. 

Thanks

Christian_R thanks for the connection to the support team after my initial post.  I did subscribe to Pro Support and definately worth it.