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Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I have a Nighthawk Mesh MR60 with the Satelite. About once a day, it loses connection to all the 2.4 devices on my network. It remains connected to the 5.0 devices. I have to reboot the router and...
I too have had several issues with this, but after a discussion with NetGear support, I have gotten some relief. I installed the latest firmware https://kb.netgear.com/000062202/MR60-MS60-Firmware-Version-1-0-6-102 per the instructions. Reset the router following the load and then applied my configuration file save before the update. In my configuration, I have reserved addresses by MAC for every machine in my home that is not configured for a Fixed IP Address. I have turned on QoS and populated all of my devices with priorities. After checking all parameters, I accessed again the routerlogin.net page then click wireless under Basic tab and change the channel for the wireless network for 2.4Ghz from Auto to either 1-6 or 11: I changed to channel 11 since my neighbors were all in the 1-6 range.
Usually, I have significant dropout on ROKU, Tablets and SmartCam Security Monitoring cameras monitored through Blue Iris. The Samsung Camera were (as still are) the worst offenders, but Blue Iris is no longer reporting anywhere near the number of dropouts and my Tablets and Roku devices are working as the did on my prior WiFi configuration.
There still are some issues to address, but this was a SIGNIFICANT improvement.
Shout out to Christian_R for helping facilitate the conversation.
I hope it works for you.
Mike
I installed the v1.0.6.102 the day after it came out. My MK62 system is on a WIRED backhaul with the system in Wireless AP model only (DHCP duties all stay with my main Router, a Netgear R7800 which remains incredibly stable despite it's age).
I purchased this Mesh system in Hong Kong last month to solve my client roaming issues, and it has.... however my wifi clients often report this connection has no internet connectivity!
The instability of this system is surprising given Netgears experience. Reaching out to Christian_RFollowing mrbeams post, i decided to make 1 change: Set my 2.4ghz channel from Auto to a fixed channel (e.g. 2) and it seems to have stabilized. Also I have no had any wifi clients complain about "your Wifi connection has no internet connection".
Note:My 5ghz band was always set on a specific channel, but had only set my 2.4ghz on Auto
This was the only change I made and it's been about 40 hours so far and no one in the house has complained. I have about 7 devices (cameras, doorlocks and a printer) on 2.4ghz while the rest of the 12 devices or so are on 5ghz.
Crossing my fingers, no more instabilityHi Tommyjli,
thank you for the suggestion, and I will try it, but I have observed dropped connections with my 5Ghz connection, not my 2.4 Ghz connection. Of course, it is conceivable that a memory leak in the 2.4 GHz, which some of my devices utilize, also affects the 5Ghz , So it is worth a try. Thanks for the suggestion.
Thanks, John
Update to my last post
Since 8/24/2020, setting my 2.4ghz channel to a fixed, rather than Auto has completely eliminated my wifi client issues ('No Internet') issue for the past week.
Fingers crossed this remains reliable...- 30minutes after my post. I got the dreaded messages on my phone's. So my current conclusion is memory leak. In my case i need to reboot once a week. Sigh
Hi tommyjli,
Send me a private message with your email, phone, and serial number. I'll see if support can reach out to you.
Christian
- Hi Mike, what app are you using to find out what channels your neighbors are using?
Thanks,
D
Hello @Christian_R, do we have any update about this? any kind of new beta firmware?
I bought this on june 30th and im still unable to use it...
3 different firmwares...1 beta firmware...
2 support cases...
and yet we are like the beginning...Been dealing with this 1.5 months and finally was given support. Change 2.4ghz from Auto to channel 09. Change 5ghz to channel 157. Problem solved assuming you are running the latest firmware.
