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Forum Discussion
bjhoag
Apr 15, 2020Star
Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I have a Nighthawk Mesh MR60 with the Satelite. About once a day, it loses connection to all the 2.4 devices on my network. It remains connected to the 5.0 devices. I have to reboot the router and...
mrbeams
Aug 22, 2020Guide
I too have had several issues with this, but after a discussion with NetGear support, I have gotten some relief. I installed the latest firmware https://kb.netgear.com/000062202/MR60-MS60-Firmware-Version-1-0-6-102 per the instructions. Reset the router following the load and then applied my configuration file save before the update. In my configuration, I have reserved addresses by MAC for every machine in my home that is not configured for a Fixed IP Address. I have turned on QoS and populated all of my devices with priorities. After checking all parameters, I accessed again the routerlogin.net page then click wireless under Basic tab and change the channel for the wireless network for 2.4Ghz from Auto to either 1-6 or 11: I changed to channel 11 since my neighbors were all in the 1-6 range.
Usually, I have significant dropout on ROKU, Tablets and SmartCam Security Monitoring cameras monitored through Blue Iris. The Samsung Camera were (as still are) the worst offenders, but Blue Iris is no longer reporting anywhere near the number of dropouts and my Tablets and Roku devices are working as the did on my prior WiFi configuration.
There still are some issues to address, but this was a SIGNIFICANT improvement.
Shout out to Christian_R for helping facilitate the conversation.
I hope it works for you.
Mike
tommyjli
Aug 24, 2020Aspirant
I installed the v1.0.6.102 the day after it came out. My MK62 system is on a WIRED backhaul with the system in Wireless AP model only (DHCP duties all stay with my main Router, a Netgear R7800 which remains incredibly stable despite it's age).
I purchased this Mesh system in Hong Kong last month to solve my client roaming issues, and it has.... however my wifi clients often report this connection has no internet connectivity!
The instability of this system is surprising given Netgears experience. Reaching out to Christian_R
- tommyjliAug 26, 2020Aspirant
Following mrbeams post, i decided to make 1 change: Set my 2.4ghz channel from Auto to a fixed channel (e.g. 2) and it seems to have stabilized. Also I have no had any wifi clients complain about "your Wifi connection has no internet connection".
Note:My 5ghz band was always set on a specific channel, but had only set my 2.4ghz on Auto
This was the only change I made and it's been about 40 hours so far and no one in the house has complained. I have about 7 devices (cameras, doorlocks and a printer) on 2.4ghz while the rest of the 12 devices or so are on 5ghz.
Crossing my fingers, no more instability- WildernessGuyAug 26, 2020Aspirant
Hi Tommyjli,
thank you for the suggestion, and I will try it, but I have observed dropped connections with my 5Ghz connection, not my 2.4 Ghz connection. Of course, it is conceivable that a memory leak in the 2.4 GHz, which some of my devices utilize, also affects the 5Ghz , So it is worth a try. Thanks for the suggestion.
Thanks, John
- JoeMerchantAug 26, 2020InitiateI have had an MR60 with two satellites (running firmware 102) for a bit over a month now. Starting this morning, one of the satellites was not talking to the base. It still showed a blue led, but neither it nor the camera hooked to its wired port were connected to the network. I power cycled the satellite, it came up with a white then red led but after a minute it went blue and all was good, for about 10 hours. Now it has dropped out again. Nothing has changed in the network configuration for weeks, satellite connections have always seemed quite strong. What might I do to get my reliable satellite connection back?
- tommyjliAug 31, 2020Aspirant
Update to my last post
Since 8/24/2020, setting my 2.4ghz channel to a fixed, rather than Auto has completely eliminated my wifi client issues ('No Internet') issue for the past week.
Fingers crossed this remains reliable...- tommyjliAug 31, 2020Aspirant30minutes after my post. I got the dreaded messages on my phone's. So my current conclusion is memory leak. In my case i need to reboot once a week. Sigh
- Ape_FactoryAug 31, 2020Tutor
After implementing some of the changes in my earlier posts, I've now gone for a few weeks with no disconnects. There is a downside of course in that my wifi speeds are easily half of what they were prior. This becomes pretty bad via the satellite where my upstairs computers are now chugging along at less than 80Mbs or what I was getting with a decade old wifi router prior to purchasing the Netgear. Great job Netgear, great job!