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Forum Discussion
Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I have a Nighthawk Mesh MR60 with the Satelite. About once a day, it loses connection to all the 2.4 devices on my network. It remains connected to the 5.0 devices. I have to reboot the router and...
I just bought a Nighthawk Mesh Wifi 6 system with two sattelites from Costco. Although I was aware of issues in the past I bought this in the hope that firmware would have solved this by now.
My kids have been reporting that the connection on their tablets has dropped several times and that makes things difficult for an online teaching environment. I haven't had problems on my pc, but it's wired to one of the satellites. My wife also hasn't experienced disconnects on her laptop.
Current firmware is V1.0.6.102_2.0.45.
This really needs to be solved.
I hope someone is listening.
Best
André
Hi Andre,
Your experience seems to suggest greater instability than I experienced, which may be due to one of two things. When I installed the router, I switched to using WPA3 and I had problems with the "auto join" feature on my phone and iPad, which may be perceived as dropped connections because when the screen goes to lock mode, the connection is dropped and if the auto join feature is not working, when the device is unlocked, it seems as if the connection isn't working. I was able to resolve this by "forgetting" the network and then re-joining; apparently information that was stored made it difficult for the auto join to work and by forgetting the network that information was cleared.
Other posts have suggested that the problem is due to a memory leak, which I would consider a strong possibility for an explanation, and it is possible that with more devices and users, that memory leak is exacerbated. One potential workaround for this is to reboot or power off early every day in the hopes that The memory leak will not cause a problem within a single day.
Obviously this problem needs to be solved quickly, and it is surprising that it has lasted as long as it has, but hopefully one of these two suggestions will be helpful.
Thanks, John