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Forum Discussion
bjhoag
Apr 15, 2020Star
Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I have a Nighthawk Mesh MR60 with the Satelite. About once a day, it loses connection to all the 2.4 devices on my network. It remains connected to the 5.0 devices. I have to reboot the router and...
mrbeams
Aug 22, 2020Guide
I too have had several issues with this, but after a discussion with NetGear support, I have gotten some relief. I installed the latest firmware https://kb.netgear.com/000062202/MR60-MS60-Firmware-Version-1-0-6-102 per the instructions. Reset the router following the load and then applied my configuration file save before the update. In my configuration, I have reserved addresses by MAC for every machine in my home that is not configured for a Fixed IP Address. I have turned on QoS and populated all of my devices with priorities. After checking all parameters, I accessed again the routerlogin.net page then click wireless under Basic tab and change the channel for the wireless network for 2.4Ghz from Auto to either 1-6 or 11: I changed to channel 11 since my neighbors were all in the 1-6 range.
Usually, I have significant dropout on ROKU, Tablets and SmartCam Security Monitoring cameras monitored through Blue Iris. The Samsung Camera were (as still are) the worst offenders, but Blue Iris is no longer reporting anywhere near the number of dropouts and my Tablets and Roku devices are working as the did on my prior WiFi configuration.
There still are some issues to address, but this was a SIGNIFICANT improvement.
Shout out to Christian_R for helping facilitate the conversation.
I hope it works for you.
Mike
tm1900
Sep 13, 2020Aspirant
Hi Mike, what app are you using to find out what channels your neighbors are using?
Thanks,
D
Thanks,
D
- Retired_MemberSep 17, 2020
Hello @Christian_R, do we have any update about this? any kind of new beta firmware?
I bought this on june 30th and im still unable to use it...
3 different firmwares...1 beta firmware...
2 support cases...
and yet we are like the beginning...- BourbonOnRocksSep 21, 2020Aspirant
Been dealing with this 1.5 months and finally was given support. Change 2.4ghz from Auto to channel 09. Change 5ghz to channel 157. Problem solved assuming you are running the latest firmware.
- reverendoandreSep 21, 2020Aspirant
keeping my fingers crossed here